case studies
Tim Hortons
Locations
Canada-wide
Industry
QSR
Services Provided
Design & Engineering, Permitting, Manufacturing, Project Delivery & Rollouts, Installation, Service & Maintenance
What JD Delivered
JD runs Tim Hortons’ signage program nationwide, providing more than 200 projects a year. Each site follows JD’s standardized workflow — survey and custom design, municipal permitting, in-house manufacturing, and coordinated installation — adapted to the conditions, landlord requirements, and bylaws of that location. The program spans flagship sites, unique quirky builds, and standard run-of-the-mill stores alike.
Rollout Scope
More than 200 projects a year, managed concurrently all across the country — from flagship sites to the smallest towns of Ontario and the smallest towns across Canada.
Challenge Solved
The hard part at this scale isn’t any single sign — each location is fairly similar and consistent — it’s coordinating the volume: 200-plus projects a year across a wide range of geographic locations, all moving at once. With varied permit regimes and landlords across those geographies, JD adapts the standardized workflow to each site’s conditions, landlord, and bylaws while juggling and balancing the full volume of work.
Outcome / Result
Tim Hortons trusts JD with all of its projects nationwide, and the skill of managing 200-plus locations a year across such a wide range of geographic locations has helped JD with many other programs it manages.
